Complaints & Disputes


If you have a complaint and it cannot be resolved by firstly speaking to a Support Worker, Team Leader, Area Supervisor or Manager then below is the form for you to fill out to make sure your concerns are heard and acted upon.

Also if you are unsure of speaking to any of the above then please feel free to complete this form.

Please allow up to 7 days for a response. However if the matter is urgent we will get back to you within 24 hours or sooner if immediate action is required.

All information will be treated in strict confidence.


Download Complaints & Disputes Form (1.31 Mb)